What We do


We have an excellent team of over 200 volunteers who provide invaluable support for the work of Moorfields Eye Hospital and we are always looking to recruit new people. We are looking for volunteers in the following roles:

Floor Marshals
Providing assistance to patients finding their way around the hospital. Approaching patients who seem to be looking for directions and either providing verbal description or physically taking the patient where they need to go.

Information Desk
Meeting and greeting patients and visitors upon arrival at Moorfields. Providing verbal directions and assistance with way finding around the hospital. Providing information about the local area, transport options etc

Collecting at Underground Stations and in the Hospital
Help to raise funds which allow The Friends to support the work of the Moorfield Eye Hospital. Wearing an identifiable tabard collect for a couple of hours at the dedicated venues.

Clinic Support
Meet and greet at the reception area, helping with queue management.  Assisting patients in finding their way around the clinic, and/or taking them for eye scans or photographs.  Helping with completion of minute cards (Friends and Family Test). Assisting patients to book further outpatient appointment at the reception desk

Talking to patients in the waiting room, General chats with patients to pass time. Sitting with and supporting dementia patients, and others with special needs.

The Friends Shop and Trolley Service.
Serving customers, and assisting with pricing and stock management in the Friend Shop.

Taking a trolley around the A&E Department; wards and clinics to offer patients the chance to purchase snacks and cold drinks.

Volunteer Case Study:

Winsome Austin – Information Desk Volunteer

If you are interested in becoming a volunteer or just understanding more about the different roles, please contact the Friends of Moorfields office for a chat, email us, or complete the registration form.





I would like to find out more about volunteering:

Friends' Shop                     Occasional art and jewellery sales

Trolley Service                    Collecting at Stations or Hospital

Information Desks               Floor Marshall

Clinic Support                     Monthly Sales Moorfields Mini Mart

Committees                        Collecting Boxes


“I have attached a photo of myself and my grandson George Butcher at 8 years old who has been with Moorfields since he was 3. He has received the most wonderful attention and treatment and is progressing and doing incredibly well - we are very proud of him and Moorfields for the care and treatment he has received”
Grandma with George who is doing so well after 5 years wonderful treatment at Moorfields!
“I love giving back to Moorfields. The warmth of FOM reflects the amazing hospital we support” Friends
Friends supporter Sam